Contact Information
EPS Support |
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Web Site: |
Read knowledge base articles, stay up to date on the latest release information and enter support cases. |
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Phone: |
Visit the Support page on the ePS website to check the available phones per region. |
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| E-Mail: |
Contact the support team. |
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Documentation Portal: |
Download ePS documentation. |
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Regular Service Desk hours are 8:00 AM to 5:00 PM US Eastern Time, Monday – Friday. Outside of these hours, you may leave a voice mail message and an on-call support representative will be paged. Response time is based on the severity of the issue.
Note For problems involving infrastructure (i.e., computers, networks, operating systems, backup software, printers, third-party software, etc.), contact the appropriate vendor. EPS cannot support these types of issues.